Bike Centre Membership
To loan a bike you must first apply to be a member and get a Client ID.
Membership cards come with lots of benefits and can be picked up from the centre during our open hours.
Check our FAQs!
Loans
How it works:
1Member Sign-up
Sign up to be a member at www.dalbikecentre.ca/signup and recieve a Client ID on your institutional email inbox.
2Fill out Booking Request form & sign Teams waiver
Use the Loan Request link that can be found in the email along with your Client ID or go to www.dalbikecentre/bookings
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*You must read and sign waiver through MS Teams after each booking attempt for it to be a valid request and processed.
*See FAQ for booking rules
3Pick-up your assigned bike
Make sure you received a booking confirmation email, show this to the mechanic on shift.
Bikes must be picked up during the centre's open hours
4Return your bike
Return the bike on or before 12pm on your scheduled date. The bike can be parked and locked outside of the centre, and key returned to the drop box.
If the bike is not returned by closing time on your scheduled day,
late fees of $10/day will be strictly enforced in order to ensure users do not abuse this student-funded and free-to-use service.
Bike Rental Status:
OPEN SPRING/SUMMER 2026
FAQs
Who is eligible to borrow a bike?
Our service is available only to current members of the Dal/Kings community, including students, staff, and faculty*.
You must use your dal email (xxxxxxx@dal.ca) and B00# to become a Bike Society member. Membership is required to rent a bike.
Note: At this time, alumni are not eligible for this service.
*Visiting faculty members are eligible only if they can provide a valid Canadian phone number.
Do I need to bring my own helmet or lock?
No! - well if you prefer to use your personal beloved helmet you can! - we will provide you with a helmet and a U-Lock.
What is the duration of my bike loan?
Bookings are seven days in duration from pickup to drop-off dates (inclusive).
Loan periods run from Tuesday to Monday, or Friday to Thursday.
What is the minimum lead time for booking a bike?
All bike bookings must be made at least 48 hours before 12pm Halifax Time of your desired pickup day. Our rental pickup days are Tuesdays and Fridays, so be sure to plan accordingly.
For example, if you want to pick up a bike on Friday, your booking must be completed no later than Wednesday at 12pm.
Note: You can only book a bike up to 2 weeks in advance.
Can I book two consecutive weeks at once, or book two bikes?
Double bookings are not allowed. You cannot book more than one bike at a time.
There are only a limited number of bikes, and we want to ensure they are shared fairly with our community. If you'd like to book again, you may rebook on the 5th day of your current loan period, provided bikes are still available. Please note that the current bike must be returned for servicing, and you will be assigned a different bike.
How do I cancel an upcoming loan?
Find the event in your Outlook calendar, RSVP "No", and email bikectr@dal.ca for confirmation.
I can't find my client ID, where can I get it?
After one of our staff members accepts your membership request, you should have received an email from our automated system containing your Client ID.
If you are having trouble finding this email or lost your Client ID, complete this form to receive a recovery email: www.dalbikecentre.ca/checkid
Is it possible for someone else to collect a bike on my behalf?
No. For security and accountability reasons, only the person whose name is on the booking can pick up the bike. They must present valid ID and show their confirmation email at the time of pickup.
We strictly follow this policy, as outlined in the waver you signed, and cannot make exceptions.
I am unable to show up on my scheduled pickup date. What should I do?
Don't panic! You can still pick up your rental bike at any time during our operating hours within your assigned week. Just keep in mind that your return date will not be extended.
Land Acknowledgement
Dalhousie University and the Bike Centre is located in Mi’kma’ki, the ancestral and unceded territory of the Mi’kmaq. We are all Treaty people